Christine Allan
-Artist-
Scottish fine art and gifts
Frequently Asked Questions
What are the payment options?
Payment accepted via most leading credit and debit cards and PayPal checkout. We can accept payment in cash at Markets and at in-person events. No Crypto or NFT requests though please.
Do you offer trade prices?
Of course! we supply retail outlets throughout the UK, with trade discounts available. Please contact us directly to discuss product ranges and discount terms. We also work with a small number of retailers on a commission basis, pop-up shops and shelf rental agreements. We also sell via Faire and Ankorstore with a smaller product range strictly for trade users with additional discounts and incentives.
Packaging and sourcing information?
What is your return policy?
We offer full refund and return on faulty or damaged in transit items within 30 days of purchase in the UK. We can accept exchange or return for all items except bespoke or personalised items within 14 days of purchase. We cannot currently accept any returns from the USA or other worldwide locations including Canada and Australia due to the significant shipping costs and taxes, however if there is a problem or fault with your order let us know as soon as possible as we will endeavour to find a resolution including potentially refunding you in full or sending a replacement in some instances. For USA and rest of the world we will require video or photographic evidence of any issue to be able to investigate properly.
Do you ship worldwide?
Sadly, not to all locations. Increasing postage costs, shipping, tariffs, and regulations such as GSPR on sales to Europe and Northern Ireland make this prohibitive for small businesses such as ours. We do partner with Faire and Ankorstore for Trade sales and licence images through platforms including Zazzle and FineArtAmerica, who manufacture products using our images within the country of purchase. We will continue to revise this policy as things change and keep this page updated.
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We have restarted shipping to Australia, USA and selected rest of the world locations (excluding Europe) using Royal Mail tracked and signed for service. We charge the rate as per Royal mail and do not add on extra for packaging costs but appreciate that shipping costs can be prohibitive so, please check our online partnerships with FineArtAmerica and other drop-shipping companies or contact us to find the best priced service for your order.
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Currently USA is not adding tariffs on de minimus orders from the UK under $800 value, but we will continue to monitor this situation.
Yes, we are happy to take any requests for bespoke items with your image or designed to fit your requirement. We've also designed and produced bespoke printed mugs, cards, bags, and more for some leading businesses including beverage companies, retail chains and more.
We try to make and print as much of our products in our studio as possible. Where we aren't able to manage we use a small network of high quality suppliers across the UK to produce for us. We are phasing out plastics and non-recyclable products in all of our product range and use recycled packaging wherever possible. We manufacture in small batches and all products are traceable with safety and use information available and risk assessments carried out.
Can I have a bespoke product?
What are your UK shipping policies?
We offer DPD or Royal mail tracked 48-hour shipping on all products in the UK (excluding Northern Ireland) as standard. We also deliver or can allow for collection free within the local area.
Find our products in a store near you....
Where to find our products in store
Leith collective
Ocean Drive
Leith
EH6 6JJ
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Leith Collective
Livingston Designer Outlet
Livingston
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Wyllieum
Greenock Ocean Terminal
Greenock
PA15 1EG
Olde Edinburgh
479 Lawnmarket
Edinburgh
EH1 2NT
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Meghan's
Harbour Street
Plockton
IV52 8TP
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Wishes
Dalrymple Street
Girvan
KA26 9AE
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Creative Strathaven
2 Barn Street Mews
Strathaven
ML10 6YT​​
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Once Upon a Christmas
171 Argyll Street
Dunoon
PA23 7DD
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Robertson's The Larder & Farm shop
11-13 Tomich
Beauly
IV4 7AS
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Little Thistle
1 Newark Place
Glenrothes
KY7 4NR
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Little Thistle
20 East Port
Dunfermline
KY12 7JB
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Little Thistle
30 Unicorn Way
Glenrothes
KY7 5NU
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Gairloch Gifts
Gairloch Filling Station
Main Road
Gairloch
Inverness
IV21 2BH​​
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Mugdock Makkers
Mugdock Country Park
Glasgow
G62 8EL
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Islander UK
42 Candlemaker Row
Edinburgh
EH1 2QE
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Islander UK
Flagship store
95 West Bow
Old Town
Edinburgh
EH1 2JP
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Harris Tweed
Caberfeidh
Tarbert
Isle of Harris
HS3 3DJ
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Harris Tweed
6-8 Inglis Street
Inverness
IV1 1HN​
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Celina Rupp Jewellery
The Commodore
Main Street
Holm
Orkney
KW17 2RU
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Brown's Gifts
8 Queen Street
Lossiemouth
IV31 6NU
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Jacobite Cruises
Dochgarroch Loch
Dochgarroch
Loch Ness
IV3 8JG
Legendary Loch Ness Cruises and Tours | Loch Ness By Jacobite
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Hot Toddy
Cocktail cafe
Jeffrey Street
Edinburgh
EH1 1DR
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Lily's Gift shop
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